National Monitoring Center

THE CHALLENGE Improve visual data comprehension on a grand level Security monitoring companies face intense pressure to keep their systems running optimally around the clock. The National Monitoring Center, an industry leader in commercial/residential security and monitoring, has long relied on the smooth flow of images and information to serve the critical needs of its…

Social Learning

On-the-job experience is a rich source of professional learning. But incremental improvement and a new base of knowledge are very different assets, and knowledge workers need both to remain valuable and relevant. High performing teams dedicate specific time for members to acquire new knowledge in a social learning environment. They also work as a team…

Cross-Disciplinary Collaboration

Delivering outstanding performance requires collaborative team efforts, whether that team is inside one organization or a consortium of independent members. When work products are non-repetitive, a diversity of knowledge and experience is especially valuable. Collaborators with multiple disciplines create more diverse ideas than those of a single discipline, and are more likely to develop those…